Frequently Asked Questions

UrbanCareCompany is a home services marketplace that connects customers with verified, trained professionals for home cleaning, salon, plumbing, electrical, appliance repair, pest control and more. We bring quality services to your doorstep.

Browse our services, add items to your cart, choose an address, select a date and time slot, and complete checkout. You will receive a confirmation with the professional's details.

Yes. You can reschedule or cancel any booking up to 4 hours before the scheduled time without charge.

We accept UPI, credit and debit cards, net banking and major wallets. Cash on service is also available in select cities.

Yes. Every professional undergoes background verification, skill training and on-the-job assessment before they can serve customers.

Customer satisfaction is our priority. If you are unhappy with the service, contact us within 24 hours and we will re-do the service or refund you.

Visit our Partner page, fill in the application form and complete the verification process. Once approved, you can start receiving bookings in your area.

We currently serve Chandigarh, Mohali and Panchkula. Expansion to more cities is planned for later phases.

You will receive an SMS and app notification when the professional is on their way, and another when they arrive.

No fee is charged for cancellations made more than 4 hours before the scheduled time. Cancellations within 4 hours may attract a small charge.